Advanced Skills for Elite Personal Assistants and Executive Assistants

Elite EAs anticipate, adapt and earn trust as true partners to senior leaders. Strengthen the initiative, judgement and presence to elevate your performance and career.

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Expert-Led Online Classes

About This Course

Advanced Skills for Elite Personal Assistants and Executive Assistants

This three-hour, instructor-led Advanced Skills for Elite Personal Assistants and Executive Assistants Course develops the strategic and interpersonal capabilities required for high-level executive support. Participants will learn how to anticipate and adapt to a manager’s needs, demonstrate initiative, build business acumen and represent an executive professionally. The course also develops active listening, judgement and practical techniques for managing difficult people and challenging situations. Delivered live online by an experienced trainer, it is designed for established PAs, EAs and administrative professionals ready to increase their influence, confidence and organisational value.

Investment : $450.00 USD

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3 Hours

Live online learning with an expert instructor

Small Classes

Interactive sessions with 5 to 20 participants

Certificate

Earn a certificate of completion to showcase your achievement

REACH

Access the globally recognized REACH personality assessment

What You'll Learn

Course Modules

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The Elite Executive Assistant/Personal Assistant

  • •What is an Elite Executive/Personal Assistant?

Advanced Time Management and Prioritisation

  • •Time Management Techniques

Relationship Management and Confidentiality

  • •Building Rapport and Managing Relationships
  • •Confidentiality
  • •Requirements based on Classification Level

Project Management and Coordination

  • •Key Principles of Project Management
  • •Working with Multiple Business Functions
  • •Tracking Decisions and Action Items
  • •Internal Communication Tools
  • •Cloud-based Collaboration Tools
  • •Project Management Tools

Work-Life Balance and Well-Being

  • •Your Well-Being
  • •Setting Boundaries and Saying 'No'

Learning Outcomes

  • •Adapt to the manager’s needs and style of working
  • •Take initiative when needed
  • •Develop basic business acumen
  • •Listen actively
  • •Represent your manager
  • •Handle difficult people and situations

Learn from Experts

Meet Your Instructors

Caroline

Caroline

Caroline is an experienced international Facilitator and ICF Certified Coach with more than 25 years’ experience across coaching, leadership development, business development and education. Bilingual in English and French, she has supported thousands of people across Europe and North America. Specialising in Emotional Intelligence, communication, leadership, public speaking and conflict resolution, Caroline brings an engaging and people-focused approach to her sessions. She holds a Master’s Degree in Business Management and certifications in Emotional Intelligence, Integral Coaching and Non-Violent Communication.

Audrey

Audrey

Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.

Timezone

Thu, 03 December 2026

03:00 am

$450.00 USD

Thu, 11 February 2027

03:00 am

$450.00 USD

Fri, 26 March 2027

02:00 am

$450.00 USD

Wed, 05 May 2027

02:00 am

$450.00 USD