Assertiveness and Self Confidence Training

Speak up with confidence. Develop techniques to communicate assertively and politely, without coming across as pushy.

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Expert-Led Online Classes

About This Course

Assertiveness and Self Confidence Training

Develop the confidence to express your ideas, set healthy boundaries and navigate difficult conversations with clarity and professionalism. This practical, interactive course helps you strengthen your assertiveness and self-confidence through effective communication techniques, positive body language and constructive approaches to managing disagreements and challenging behaviours. Learn how to say no respectfully, communicate your views with confidence and respond calmly in demanding situations. You'll gain practical tools you can apply immediately to build stronger relationships and communicate more effectively in the workplace and beyond. Delivered through engaging, instructor-led training, this course provides opportunities to practise new skills and develop a more confident, assertive communication style.

Investment : $450.00 USD

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3 Hours

Live online learning with an expert instructor

Small Classes

Interactive sessions with 5 to 20 participants

Certificate

Earn a certificate of completion to showcase your achievement

REACH

Access the globally recognized REACH personality assessment

What You'll Learn

Course Modules

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Me, We – Making Your Mark

  • •Understanding Self-Confidence
  • •Self-Confidence, Self-Esteem and Assertiveness
  • •Understanding Me

How We Behave – Thoughts And Responses

  • •The Good, the Bad and the Ugly
  • •Doubt
  • •Realistic Concern and Doubt
  • •Projecting Self-Confidence

Communicating With Confidence

  • •Body Language

Mastering Assertiveness – When And How To Use It

  • •Your Rights
  • •Getting Over Saying ‘No’
  • •Ways of Saying 'No'
  • •Being Assertive Towards your Manager

Learning Outcomes

  • •Know how to read aggressive, passive and passive/aggressive behaviour
  • •Know how to project self-confidence
  • •Know how to communicate with confidence and how to use your voice effectively
  • •Know how to write assertively
  • •Recognise your strengths and build on them
  • •Deal with workplace challenges to your self-confidence

Learn from Experts

Meet Your Instructors

Caroline

Caroline

Caroline is an experienced international Facilitator and ICF Certified Coach with more than 25 years’ experience across coaching, leadership development, business development and education. Bilingual in English and French, she has supported thousands of people across Europe and North America. Specialising in Emotional Intelligence, communication, leadership, public speaking and conflict resolution, Caroline brings an engaging and people-focused approach to her sessions. She holds a Master’s Degree in Business Management and certifications in Emotional Intelligence, Integral Coaching and Non-Violent Communication.

Darla

Darla

Darla is a dynamic and energetic Corporate Trainer with more than 25 years’ experience in training, leadership and professional development. Having trained thousands of business professionals, she specialises in building practical “Power Skills” including effective communication, emotional intelligence, leadership, presentation skills, collaboration and conflict management. With extensive experience designing and facilitating corporate training programs, Darla has worked across areas including leadership, sales strategy, effective communication, conflict resolution, personality styles, customer service and business writing. She has a particular talent for taking topics that can sometimes feel “dry” and turning them into engaging, interactive learning experiences that are relevant and easy to apply in the workplace. Darla holds a Master’s Degree in Adult Education from Boston University and is REACH certified. Her facilitation style combines energy, creativity and practical application, creating memorable learning experiences that encourage participants to build confidence, try new approaches and put their new skills into action.

Audrey

Audrey

Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.

Timezone

Sat, 28 November 2026

03:00 am

$450.00 USD

Sat, 06 February 2027

03:00 am

$450.00 USD

Tue, 16 March 2027

02:00 am

$450.00 USD

Sat, 24 April 2027

02:00 am

$450.00 USD