What we Mean by Coaching and Mentoring
- •Coaching vs Mentoring
Coaching and Mentoring Training
Develop stronger leaders and high-performing teams through effective coaching and mentoring. This practical course helps you build the skills to support employee development, strengthen workplace relationships and encourage continuous learning. Explore coaching and mentoring techniques that build confidence, improve communication and support individual growth. Gain practical tools to enhance performance, empower employees and create a more collaborative and productive workplace.
Expert-Led Online Classes
About This Course
Develop the confidence and skills to coach, mentor and support employees in achieving their professional goals and improving workplace performance. This practical, interactive course equips you with effective coaching and mentoring techniques, including setting meaningful goals, building trust, providing constructive feedback and supporting career development. Learn how to guide employees through challenges, encourage continuous learning and turn everyday conversations into opportunities for growth. Discover how to create a supportive environment where employees feel valued, motivated and confident in their abilities. You'll gain practical tools to strengthen workplace relationships, improve engagement and performance, and foster a culture of continuous improvement. Through engaging, instructor-led training, you'll develop a more confident and collaborative approach to helping individuals and teams succeed.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Coaching and Mentoring Using REACH
- •Understanding my Style
Structuring a Coaching Session
- •Introducing the GROW Model
- •Asking vs Telling
- •Preparing for Coaching Conversations
- •Setting Goals
- •Reality - Bringing the Goal into Focus
- •Options - What Options does the Coachee Have?
- •Following up Coaching Conversations
Adjusting the GROW Model for Mentoring
- •Benefits of Mentoring
- •Using GROW for Mentoring
Overcoming Roadblocks
- •Common Obstacles
- •Re-Evaluating Goals
- •Focusing on Progress
Learning Outcomes
- •Understand the G.R.O.W. model and apply it
- •Learn to set appropriate, effective goals using the S.M.A.R.T. technique
- •Learn how to recognise the current state or reality of an employee's situation
- •Understand the importance of building & fostering trust with employees
- •Master the art of giving effective feedback while maintaining trust
- •Recognise & overcome common obstacles that are holding employees back
Learn from Experts
Meet Your Instructors
Caroline
Caroline is an experienced international Facilitator and ICF Certified Coach with more than 25 years’ experience across coaching, leadership development, business development and education. Bilingual in English and French, she has supported thousands of people across Europe and North America. Specialising in Emotional Intelligence, communication, leadership, public speaking and conflict resolution, Caroline brings an engaging and people-focused approach to her sessions. She holds a Master’s Degree in Business Management and certifications in Emotional Intelligence, Integral Coaching and Non-Violent Communication.
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Todd
Todd is a dynamic Facilitator and Certified Professional Coach with more than 15 years’ experience helping people build stronger leadership, communication, and customer experience skills. Having worked with people at all career levels from emerging leaders through to senior executives, Todd brings a great mix of practical business experience, energy and a coach’s mindset to every session. A former Learning & Development leader at Deloitte and a licensed attorney, Todd has a unique ability to combine real-world corporate experience with engaging, practical learning. He is particularly passionate about emotional intelligence, resilience, coaching, presentation, and facilitation skills, and navigating difficult conversations. Todd has facilitated and coached across an impressive range of organisations and industries, including financial services, automotive, life sciences, hospitality and professional services, working with organisations such as BlackRock, JP Morgan Chase, Citi, BMW and Mercedes-Benz. He is also a Certified Professional Coach (IPEC) and experienced in tools and methodologies including Situational Leadership, SDI, REACH and Deloitte Business Chemistry.
Timezone
Fri, 11 December 2026
03:00 am
$450.00 USD
Sat, 13 March 2027
03:00 am
$450.00 USD
Sat, 22 May 2027
02:00 am
$450.00 USD
Thu, 05 August 2027
02:00 am
$450.00 USD