The Changing Landscape of Communication
- •What has changed about how we communicate?
Communication Skills Training
Learn how you communicate, how others do, and how to adapt. Overcome common obstacles and get your message across clearly, at work and in life.
Expert-Led Online Classes
About This Course
The Communication Skills training course from PD Training is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately. You’ll learn strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications coming from others. If you have ever wanted to communicate with more clarity and impact, in any of your relationships, then this course was designed for you! This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews. **Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Your Personal Style and Communication
- •REACH Profile
- •Personal Style Markers
Principles of Effective Communication
- •Intent and Audience
- •Which Medium?
- •3C-S Framework
Verbal and Non-Verbal Communication
- •Mehrabian Silent Messages
- •Paraverbal Communication
- •Ask Powerful Questions
Learning Outcomes
- •Gain insight into their individual personality type and communication preferences by using our proprietary REACH profiling tool
- •Learn to recognise other people's personality types and communication preferences
- •Learn to adjust your own communication approach based on need and situation
- •Understand barriers to effective communication and how to overcome them
- •Learn how to effectively utilise pitch, tone and speed
- •Master the S.T.A.R. method for speaking on the spot
- •Learn to use and read body language appropriately
- •Learn how to listen more actively and effectively
- •Gain valuable insights by asking open-ended questions
Learn from Experts
Meet Your Instructors
Amanda
Amanda is an International Coach, Facilitator and Trainer who is passionate about helping people put their best foot forward through Communication Skills Training. She has spent that last 5 years working with groups and individuals to be confident in their ability to communicate effectively in any situation and best understand themselves and others through their personality types and communication preferences. She is also a Certified REACH Practitioner and is a graduate of Mastery University (Business & Life Mastery) through Success Resources Australia meaning she has the qualifications and experience to ensure participants get the best possible outcomes during their time together.
Jackie
Jackie has been a professional communicator as a speaker and trainer for decades both in front of large audiences and in intimate training settings. Jackie knows that everything communicates whether it’s verbal, non-verbal, or virtual. Certified in communication styles, Jackie helps each participant understand their own style, recognize the styles of others, and how to best adapt to that style to better communicate with customers, colleagues, and friends.
Caroline
Caroline is an experienced international Facilitator and ICF Certified Coach with more than 25 years’ experience across coaching, leadership development, business development and education. Bilingual in English and French, she has supported thousands of people across Europe and North America. Specialising in Emotional Intelligence, communication, leadership, public speaking and conflict resolution, Caroline brings an engaging and people-focused approach to her sessions. She holds a Master’s Degree in Business Management and certifications in Emotional Intelligence, Integral Coaching and Non-Violent Communication.
Darla
Darla is a dynamic and energetic Corporate Trainer with more than 25 years’ experience in training, leadership and professional development. Having trained thousands of business professionals, she specialises in building practical “Power Skills” including effective communication, emotional intelligence, leadership, presentation skills, collaboration and conflict management. With extensive experience designing and facilitating corporate training programs, Darla has worked across areas including leadership, sales strategy, effective communication, conflict resolution, personality styles, customer service and business writing. She has a particular talent for taking topics that can sometimes feel “dry” and turning them into engaging, interactive learning experiences that are relevant and easy to apply in the workplace. Darla holds a Master’s Degree in Adult Education from Boston University and is REACH certified. Her facilitation style combines energy, creativity and practical application, creating memorable learning experiences that encourage participants to build confidence, try new approaches and put their new skills into action.
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Timezone
Thu, 26 November 2026
03:00 am
$450.00 USD
Wed, 03 February 2027
03:00 am
$450.00 USD
Fri, 19 March 2027
02:00 am
$450.00 USD
Thu, 29 April 2027
02:00 am
$450.00 USD