Create Structure for Success
- •Forward-To-CC-BCC
- •Urgent
- •! High Importance vs Low Importance
- •Subject
- •Salutation
- •Introduction – Body – Conclusion
- •Signature
- •Draft
- •Time Delays
An international workplace survey has found that 83% of Australians use email, the Internet, or both while at work and most are convinced it makes them more productive. With this growing trend in modern business communication within Australia, the explosion of unnecessary and time-wasting emails was one of the biggest sources of complaints. Some 35% of workers said they received high levels of emails that were either time wasting or unnecessary. This evidently points to the volume of emails that are directed to people without having a clear purpose. In an increasingly knowledge-based economy, it is critical that information is widely accessible and able to be utilised effectively in the workplace. It is also vital that organisations develop policies to guide employees on the correct use of online communications. These should cover issues such as privacy, personal use, monitoring, downloading of content, access by third parties and illegal use of the Internet.
Expert-Led Online Classes

In this age of fast changing technology, email is the preferred and often most efficient form of business communication. Yet many organisations in Australia overlook the etiquette framework that should be in place when using this very important business communications tool. The PD Training Email Etiquette training course provides you with the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers. This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews. **Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
Investment : $450.00 USD
Live online learning with an expert instructor
Interactive sessions with 5 to 20 participants
Earn a certificate of completion to showcase your achievement.
Access the globally recognized REACH personality assessment
What You'll Learn
Learn from Experts
Timezone
Fri 18 September
03:00 am
Sat 05 December
03:00 am
Fri 26 February
03:00 am
Thu 20 May
02:00 am