Understanding Emotional Intelligence
- •The Power of Emotions
- •The Limbic System
Emotional Intelligence (EQ) Training
Learn to manage your emotions and read others under pressure. A practical foundation for stronger communication, resilience and leadership.
Expert-Led Online Classes
About This Course
This three-hour, instructor-led Emotional Intelligence Training Course helps participants understand emotions and manage their responses more effectively in workplace situations. Participants will explore self-awareness, empathy, social awareness, resilience and emotionally intelligent communication. The course also examines cultural differences in emotional expression, positive influence, emotional dishonesty and how emotional intelligence supports effective leadership. Delivered live online by an experienced trainer, this practical EQ course is suitable for employees, managers and leaders who want to build stronger workplace relationships and handle challenging situations confidently.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Self-Awareness
- •Tuning In to Your Own Emotions
- •Johari Window
Self-Regulation
- •Self-Control
- •PPR Framework
- •Emotional Agility
The Emotion of Others
- •Emotional Cues
- •Responding with CARE
Learning Outcomes
- •Know how to read emotions
- •Understand your own level of emotional intelligence
- •Use the Johari window to understand what you reveal to others about yourself and what others reveal to you
- •Understand resilience and how to build it
- •Understand social awareness and empathy and how to be more empathic and socially aware
- •Understand how different cultures respond to and display emotions
- •Know how to influence others positively
- •Know how to have emotionally intelligent conversations
- •Understand manipulation and emotional dishonesty and how to avoid it
- •Understand how to lead with emotional intelligence
Learn from Experts
Meet Your Instructors
Amanda
Amanda is an International Coach, Facilitator and Trainer who is passionate about helping people take control of their lives through Emotional Intelligence. She believes that understanding yourself and others through Emotional Intelligence can change everything! She has spent that last 5 years working with groups and individuals to understand where they personally stand in terms of Emotional Intelligence, how to read the emotions of others and a wide variety of skills to empower them to be Emotional Intelligence Superstars. She is also a Certified REACH Practitioner and is a graduate of Mastery University (Business & Life Mastery) through Success Resources Australia, meaning she has the qualifications and experience to ensure participants get the best possible outcomes during their time together.
Darla
Darla is a dynamic and energetic Corporate Trainer with more than 25 years’ experience in training, leadership and professional development. Having trained thousands of business professionals, she specialises in building practical “Power Skills” including effective communication, emotional intelligence, leadership, presentation skills, collaboration and conflict management. With extensive experience designing and facilitating corporate training programs, Darla has worked across areas including leadership, sales strategy, effective communication, conflict resolution, personality styles, customer service and business writing. She has a particular talent for taking topics that can sometimes feel “dry” and turning them into engaging, interactive learning experiences that are relevant and easy to apply in the workplace. Darla holds a Master’s Degree in Adult Education from Boston University and is REACH certified. Her facilitation style combines energy, creativity and practical application, creating memorable learning experiences that encourage participants to build confidence, try new approaches and put their new skills into action.
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Todd
Todd is a dynamic Facilitator and Certified Professional Coach with more than 15 years’ experience helping people build stronger leadership, communication, and customer experience skills. Having worked with people at all career levels from emerging leaders through to senior executives, Todd brings a great mix of practical business experience, energy and a coach’s mindset to every session. A former Learning & Development leader at Deloitte and a licensed attorney, Todd has a unique ability to combine real-world corporate experience with engaging, practical learning. He is particularly passionate about emotional intelligence, resilience, coaching, presentation, and facilitation skills, and navigating difficult conversations. Todd has facilitated and coached across an impressive range of organisations and industries, including financial services, automotive, life sciences, hospitality and professional services, working with organisations such as BlackRock, JP Morgan Chase, Citi, BMW and Mercedes-Benz. He is also a Certified Professional Coach (IPEC) and experienced in tools and methodologies including Situational Leadership, SDI, REACH and Deloitte Business Chemistry.
Timezone
Fri, 06 November 2026
03:00 am
$450.00 USD
Fri, 22 January 2027
03:00 am
$450.00 USD
Fri, 05 March 2027
03:00 am
$450.00 USD
Wed, 07 April 2027
02:00 am
$450.00 USD