Making Decisions
- •Tell Me Again, Why are We Here?
- •Divergent and Convergent Thinking
- •Building Consensus and Inclusive Solutions
- •Reflection
Facilitation Skills Training
Effective facilitation helps improve workplace communication, encourage collaboration and support better decision-making. This practical course introduces essential facilitation skills and techniques to guide productive meetings, encourage participation and manage group discussions with confidence. Learn how to create a fair, inclusive environment where teams can work together and make informed decisions.
Expert-Led Online Classes
About This Course
Effective facilitation is an essential skill for anyone responsible for guiding group discussions, managing meetings and encouraging workplace collaboration. This practical, interactive course helps you develop the confidence and skills to facilitate productive meetings, engage participants and support effective group decision-making. Through engaging, instructor-led training, you'll gain practical techniques to manage group dynamics, encourage participation and create a more collaborative workplace. Apply these skills immediately to lead discussions with greater confidence and professionalism.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Maximising Interaction
- •Exercising Control
- •Encouraging Participation
- •Dealing with Challenges
- •Reflection
Virtual facilitation
- •Preparation
- •Technology
- •Maintaining Engagement
- •Reflection
Learning Outcomes
- •Understand the role and purpose of facilitating
- •Understand a decision-making process and how to apply De Bono’s Six Thinking Hats
- •Understand convergent and divergent thinking and when to encourage each
- •Understand how to exercise control when facilitating and how to deal with challenges
- •Understand how to facilitate virtually and the challenges that this brings
Learn from Experts
Meet Your Instructors
Amanda
Amanda is an International Coach, Facilitator and Trainer who is passionate about teaching others to become Facilitation Superstars. She’s got the training and experience to take you from zero to hero in no time! She has spent that last 5 years working with groups and individuals to understand why we facilitate and what makes a great facilitator through a variety of facilitation skills and techniques. She is also a Certified REACH Practitioner and is a graduate of Mastery University (Business & Life Mastery) through Success Resources Australia meaning she has the qualifications and experience to ensure participants get the best possible outcomes during their time together.
Caroline
Caroline is an experienced international Facilitator and ICF Certified Coach with more than 25 years’ experience across coaching, leadership development, business development and education. Bilingual in English and French, she has supported thousands of people across Europe and North America. Specialising in Emotional Intelligence, communication, leadership, public speaking and conflict resolution, Caroline brings an engaging and people-focused approach to her sessions. She holds a Master’s Degree in Business Management and certifications in Emotional Intelligence, Integral Coaching and Non-Violent Communication.
Darla
Darla is a dynamic and energetic Corporate Trainer with more than 25 years’ experience in training, leadership and professional development. Having trained thousands of business professionals, she specialises in building practical “Power Skills” including effective communication, emotional intelligence, leadership, presentation skills, collaboration and conflict management. With extensive experience designing and facilitating corporate training programs, Darla has worked across areas including leadership, sales strategy, effective communication, conflict resolution, personality styles, customer service and business writing. She has a particular talent for taking topics that can sometimes feel “dry” and turning them into engaging, interactive learning experiences that are relevant and easy to apply in the workplace. Darla holds a Master’s Degree in Adult Education from Boston University and is REACH certified. Her facilitation style combines energy, creativity and practical application, creating memorable learning experiences that encourage participants to build confidence, try new approaches and put their new skills into action.
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Todd
Todd is a dynamic Facilitator and Certified Professional Coach with more than 15 years’ experience helping people build stronger leadership, communication, and customer experience skills. Having worked with people at all career levels from emerging leaders through to senior executives, Todd brings a great mix of practical business experience, energy and a coach’s mindset to every session. A former Learning & Development leader at Deloitte and a licensed attorney, Todd has a unique ability to combine real-world corporate experience with engaging, practical learning. He is particularly passionate about emotional intelligence, resilience, coaching, presentation, and facilitation skills, and navigating difficult conversations. Todd has facilitated and coached across an impressive range of organisations and industries, including financial services, automotive, life sciences, hospitality and professional services, working with organisations such as BlackRock, JP Morgan Chase, Citi, BMW and Mercedes-Benz. He is also a Certified Professional Coach (IPEC) and experienced in tools and methodologies including Situational Leadership, SDI, REACH and Deloitte Business Chemistry.
Timezone
Sat, 07 November 2026
03:00 am
$450.00 USD
Thu, 28 January 2027
03:00 am
$450.00 USD
Thu, 11 March 2027
03:00 am
$450.00 USD
Wed, 28 April 2027
02:00 am
$450.00 USD