Set up for Success
- •Your Web of Influence
- •Key Personnel in Depth Template
- •Management (PIT) Personal Information Template
- •Reflection
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course
Executive and/or Personal Assistants play a big role in an organisation, as they are the primary point of contact for internal and external clients and business partners. PA's and EA's perform a wide array of jobs every day such as following-up communications and schedules, managing travel and recording important meetings. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's training course from PD Training. In this professional development training course, you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully. The practical skills and techniques you will learn in this course will also help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.
Expert-Led Online Classes
About This Course
Personal assistants (PA's) and executive assistants (EA's) are some of the most important people in any organisation in Australia. This course empowers these workers with the skills and techniques to become even more efficient, productive and professional. The PD Training Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course provides personal and executive assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop skills like setting and managing meetings, basic project management concepts, setting priorities and communicating effectively with all levels of staff. This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews. **Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement.
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Working in Sync
- •Email Management
- •Email Etiquette
- •Create the email however direct replies to someone else
- •Manage your inbox
- •Follow the READ principle and stay on top of your email
- •Manage your inbox with Flags and Rules
- •Reflection
Time Management
- •Block Out Times for Your Manager
- •Organised Review and Preparation Times
- •Reflection
Prioritisation to Keep You on Track
- •That’s a WRAP – Getting It all Done on Time
- •WRAP Technique
- •Ranking Priorities
- •Anticipating Time for Tasks – Using PERT
- •Beyond Goal Setting
- •The SMARTR Framework
- •Writing SMARTR Goals – Template
- •SMARTR Goal Template
- •Additional Tips
- •Goals Deconstructed
- •Reconstruct your SMART goal
- •Reflection
Learning Outcomes
- •Become highly organised using smart, efficient systems
- •Learn to manage time more effectively & strategically
- •Master prioritisation of time
- •Complete all important tasks and help their manager do the same
- •Learn highly effective verbal and nonverbal communication techniques
Learn from Experts
Meet Your Instructors
Amanda
Amanda is an International Coach, Facilitator and Trainer who is passionate about taking Personal and Executive Assistants to the elite level. She believes that anything can be achieved by becoming a master of managing your time and helping your manager to do the same! She has spent that last 5 years working with groups and individuals to create systems and processes that mean their are highly organised and efficient, become masters of time management and be amazing verbal and ono-verbal communicators. She is also a Certified Reach Practitioner and is a graduate of Mastery University (Business & Life Mastery) through Success Resources Australia meaning she has the qualifications and experience to ensure participants get the best possible outcomes during their time together.
James
James is an experienced professional. Since 2000 he has worked in the research sector, the Australian Public Service and the private sector (including Apple and various consulting/training firms): researching, collaborating, facilitating and training. He approaches his work with an enthusiasm and passion that positively influences colleagues and clients. James now specialises in adult professional development. This program will enable you to develop organisational and communication skills to match and complement the needs of the executive(s) that you work with. You will learn from theoretical material and from the experiences and methods of those in the program with you. Tackling time and email management along with filing systems and guarding your time wisely. One of the great things this course does for EAs and PAs is increase their confidence as extremely valuable members of workplace teams — the small to the very large. He prides himself on facilitating diverse groups to achieve their goals by creating a safe environment for productive, authentic learning. He uses music, photography, games, and most importantly - his wide range of experience in virtual and face to face training rooms.
Karen
Karen is an experienced executive assistant, team leader and trainer. She has had the opportunity to be an executive assistant to numerous managers and has been a team leader working with an executive assistant. Her experience in this topic has come from working in both areas and she has an understanding of what both parties are required to do to make an exceptional team. Karen has been training in the topic for 14 years and has trained in 27 different countries.
Derrick
Derrick has been assisting Elite Personal Assistants (PA’s) and Executive Assistants (EA’s) over many years by sharing knowledge relating to the organisational and communication skills required for this demanding role. His experience comes from his role as a manager and a process improvement practitioner running both teams and multiple projects, he quickly understood the need to set goals, schedule, prioritise and complete important tasks while responding to changing demands all while communicating with multiple stakeholders from various cultures, levels of seniority, experience, background and diverse work environments ensuring both organisational and individual needs were met.
Sue
Sue believes that being an EA or a PA is more than just running errands for the boss – an excellent EA/PA is the trusted business partner that assists the CEO in managing the day to day while allowing them to focus on the big picture.
Timezone
Wed 09 September
03:00 am
$450.00 USD
Thu 05 November
03:00 am
$450.00 USD
Fri 29 January
03:00 am
$450.00 USD
Sat 20 March
02:00 am
$450.00 USD