What you Say and How you Say It
- •Clarity is Key
- •How you Say It
Giving Constructive Feedback Training
Giving constructive feedback is an essential skill for improving individual performance, strengthening communication and supporting professional growth. This practical course helps you develop the confidence to deliver clear, meaningful feedback using effective communication strategies and structured techniques. Learn how to provide feedback in both formal and informal situations, encourage positive change and support continuous improvement in the workplace.
Expert-Led Online Classes
About This Course
Effective feedback is essential for improving employee performance, building confidence and encouraging continuous professional growth. This practical, interactive course helps you develop the skills to deliver constructive feedback at the right time and in the right way. Learn effective communication techniques to address performance challenges, recognise achievements and encourage positive change. Gain practical strategies to provide feedback with clarity and confidence, reduce misunderstandings and strengthen workplace relationships. Through engaging, instructor-led training, you'll learn how to support employee development, improve performance and create a more positive, productive workplace.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
What is Feedback
- •Constructive vs Negative Feedback
- •Feedback Fear
Delivery Feedback
- •Feedback Models
Personal Style and Feedback
- •What is This all About?
Planning the Delivery
- •Activity: Planning the Delivery
Learning Outcomes
- •Explain why feedback is essential
- •Use non-verbal messages
- •Interpret the speech and actions of people
- •Apply a framework for providing formal or informal feedback
- •Use descriptive language in delivering feedback
- •Describe six characteristics of effective feedback
- •Probe effectively
- •Stay neutral and rational
- •Be descriptive for easy understanding
- •Listen, accept and change
- •Provide feedback in real situations
- •Understand feedback definitions and terminology
- •Speak clearly
- •Use communication strategies
- •Understand the characteristics of effective feedback
- •Receive feedback graciously
- •Test the waters through role playing
Learn from Experts
Meet Your Instructors
Darla
Darla is a dynamic and energetic Corporate Trainer with more than 25 years’ experience in training, leadership and professional development. Having trained thousands of business professionals, she specialises in building practical “Power Skills” including effective communication, emotional intelligence, leadership, presentation skills, collaboration and conflict management. With extensive experience designing and facilitating corporate training programs, Darla has worked across areas including leadership, sales strategy, effective communication, conflict resolution, personality styles, customer service and business writing. She has a particular talent for taking topics that can sometimes feel “dry” and turning them into engaging, interactive learning experiences that are relevant and easy to apply in the workplace. Darla holds a Master’s Degree in Adult Education from Boston University and is REACH certified. Her facilitation style combines energy, creativity and practical application, creating memorable learning experiences that encourage participants to build confidence, try new approaches and put their new skills into action.
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Timezone
Fri, 13 November 2026
03:00 am
$450.00 USD
Sat, 30 January 2027
03:00 am
$450.00 USD
Wed, 24 March 2027
02:00 am
$450.00 USD
Tue, 18 May 2027
02:00 am
$450.00 USD