Understanding Stereotypes
- •Stereotypes vs. Biases
- •Identifying Your Baggage
- •Understanding what this Means
Managing Workplace Diversity Training
As workplaces become more diverse and globally connected, understanding and respecting cultural differences is essential for effective collaboration. This practical course helps you build cultural awareness, recognise potential challenges and create a more inclusive workplace. Learn how to embrace diversity, improve cross-cultural communication and contribute to a positive, respectful organisational culture.
Expert-Led Online Classes
About This Course
Managing workplace diversity is essential for building inclusive teams, improving communication and encouraging collaboration across different cultures and backgrounds. This practical, interactive course helps you understand how cultural differences, unconscious biases and stereotypes influence workplace interactions. Learn how to recognise discrimination, navigate cultural differences and respond effectively to diversity-related challenges. Gain practical strategies to strengthen intercultural communication, promote mutual respect and create a more inclusive, supportive and productive workplace.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Breaking Down the Barriers
- •Changing your Personal Approach
- •Encouraging Workplace Changes
- •Encouraging Social Changes
Verbal Communication Skills
- •Listening and Hearing: They aren't the same thing
- •Asking Questions
- •Communicating with Power
Non-Verbal Communication Skills
- •Body Language
- •The Signals you Send to Others
- •It's not WHAT you say, It's HOW you say it
Being Proactive
- •Encouraging Diversity in the Workplace
- •Preventing Discrimination
- •Ways to Discourage Discrimination
Learning Outcomes
- •Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
- •Gain effective strategies for removing barriers to diversity in the workplace
- •Communicate more effectively in a diverse population
- •Learn the importance of non-verbal communication
- •Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
- •Learn how to respond to personal complaints & develop a support system to manage this resolution process
- •Gain a professional approach to record, analyse and resolve situations involving diversity
- •Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating
Learn from Experts
Meet Your Instructors
Troy
Troy is an experienced Facilitator and Leadership Trainer with more than 20 years’ experience working with organisations across Australia. He specialises in communication, customer service, leadership, negotiation, conflict resolution, presentation skills and time management. Known for his engaging and practical facilitation style, Troy helps participants build confidence and develop skills they can immediately apply in the workplace. He holds qualifications in Training and Assessment, Customer Contact, Frontline Management and Retail Management and is DiSC, REACH LX and FISH! accredited.
Timezone
Thu, 10 December 2026
03:00 am
$450.00 USD
Tue, 23 February 2027
03:00 am
$450.00 USD
Sat, 15 May 2027
02:00 am
$450.00 USD
Tue, 10 August 2027
02:00 am
$450.00 USD