The Who, When And How Of Negotiation
- •What we mean by negotiation
- •Negotiation Styles
- •Dominant Negotiating Strategies
- •Your Personal Style
- •Reflection
Negotiation Training
Negotiate with confidence, achieve better outcomes and build stronger professional relationships. This practical course helps you prepare strategically, communicate persuasively and manage challenging negotiations. Learn effective techniques to resolve differences, make informed decisions and reach mutually beneficial agreements.
Expert-Led Online Classes
About This Course
Develop the skills to negotiate with confidence, protect your priorities and achieve more favourable agreements. This practical, interactive course teaches you how to prepare for negotiations, identify your objectives, assess what you're willing to concede and recognise when to walk away. Through realistic scenarios and hands-on exercises, you'll practise managing discussions, responding to challenges and making strategic decisions. Gain practical techniques to negotiate more effectively, avoid unnecessary compromises and reach agreements that support your business goals while maintaining positive professional relationships.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Preparing To Negotiate
- •Know your BATNA
- •The Zone of Possible Agreement (ZOPA)
- •The Importance of Authority
- •Reflection
Becoming A Principled Negotiator
- •Introductions
- •Separate people from the problem
- •Interests vs Positions
- •Mutual Gain – growing the pie
- •Objective criteria
- •Reflection
Bargaining and Closing
- •Distributive and Integrative Bargaining
- •Negotiation Tactics
- •Making Concessions
- •Agreement Finalisation
- •Reflection
Learning Outcomes
- •Understand different negotiation styles and when to apply them
- •Understand the dominant negotiation strategies of competition and collaboration
- •Apply the principles of BATNA and ZOPA when preparing to negotiate
- •Apply the negotiation process and understand the basis of ‘principled’ negotiation
- •Discover the difference between interests and positions
- •Explore the concept of mutual gain
- •Know how to bargain and close a negotiation
Learn from Experts
Meet Your Instructors
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Todd
Todd is a dynamic Facilitator and Certified Professional Coach with more than 15 years’ experience helping people build stronger leadership, communication, and customer experience skills. Having worked with people at all career levels from emerging leaders through to senior executives, Todd brings a great mix of practical business experience, energy and a coach’s mindset to every session. A former Learning & Development leader at Deloitte and a licensed attorney, Todd has a unique ability to combine real-world corporate experience with engaging, practical learning. He is particularly passionate about emotional intelligence, resilience, coaching, presentation, and facilitation skills, and navigating difficult conversations. Todd has facilitated and coached across an impressive range of organisations and industries, including financial services, automotive, life sciences, hospitality and professional services, working with organisations such as BlackRock, JP Morgan Chase, Citi, BMW and Mercedes-Benz. He is also a Certified Professional Coach (IPEC) and experienced in tools and methodologies including Situational Leadership, SDI, REACH and Deloitte Business Chemistry.
Timezone
Thu, 21 January 2027
03:00 am
$450.00 USD
Sat, 01 May 2027
02:00 am
$450.00 USD
Wed, 16 June 2027
02:00 am
$450.00 USD
Fri, 30 July 2027
02:00 am
$450.00 USD