PPA - Identifying Difference as Opportunities

Maximising Productivity, Proactivity and Quality In this half-day interactive workshop, participants will learn how to identify strengths in themselves and as well as identifying areas for improvement for themselves. Next they learn how to implement a strengths-based professional development style and how to identify strengths and areas for improvement in others. Following on from that is an exercise in gratitude and how implementing an "Attitude of Gratitude" can have a positive impact on both their lives and the lives of others. The workshop finishes up with a focus on how to best engage with customers with empathy and gaining an understanding of how to best align with what customers really want and need. In collaboration with our clients, trainers, participants across the globe and our research & development partners (The OrgDev Institute and Leading Dimensions Consulting), PD Training has developed Productive People Advantage (PPA) program, designed for the needs of today to prepare your people and organisation to have a sustainable advantage tomorrow. PD Training's new signature series program - Productive People Advantage brings together the best activity-based learning, incorporates practical workplace tools, and leverages the latest research in neuroscience, psychometric profiling and emotional intelligence in new ways to develop and measure previously elusive to target or measure capabilities. In conjunction with the other PPA courses, this helps give people and organisations a competitive advantage through more productive people.

Expert-Led Online Classes

About This Course

PPA - Identifying Difference as Opportunities

This insightful,half-day workshop teaches participants how to identify what are their strengths, and why playing to those strengths makes a real difference in improving how people and their organisations perform. The course also recognises that human beings are not perfect and provides strategies for discovering areas for improvement and developing strategies to improve. In addition to becoming more self-aware, participants will also learn to identify and encourage a strengths-based development in others leading to better engagement, improved well-being, reduced stress and greater life satisfaction overall. Participants also review how research has proven that the simple act of expressing gratitude is a powerful means of making employees feel valued. The course will give participants an understanding of how to create a culture of gratitude and how as individuals they can cultivate their own personal habit of gratitude. Organisations exist to serve others. The course gives participants a simple and effective tool to ‘get into the shoes’ of their customers to understand what they are thinking and feeling in their customer journey, and how to express empathy with thier customers. This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews. **Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute! Learn More Now by Clicking Here

Investment : $450.00 USD

3 Hours

Live online learning with an expert instructor

Small Classes

Interactive sessions with 5 to 20 participants

Certificate

Earn a certificate of completion to showcase your achievement.

REACH

Access the globally recognized REACH personality assessment

What You'll Learn

Course Modules

Enroll Now

The Strength of Diversity and the Diversity of Strengths

  • Welcome Recognising your Strengths and Preferences
  • Your REACH Profile
  • Your Leading Dimensions Profile
  • Reflection

Strengths Based on Management

  • Spotting the Strengths in Others
  • Developing Strengths
  • Dealing with Weaknesses
  • Reflection

The Power of Gratitude

  • What the Research Says
  • Creating a Culture of Gratitude
  • Cultivating your own Personal Habit of Gratitude
  • Reflection

Customer Stories

  • What We Exchange with Customers
  • Customer Empathy –what do you really do for your customers?
  • Reflection

Reflections

    Learning Outcomes

    • Engage and Develop People
    • Self-Development
    • Outcome Orientation
    • Value Diversity
    • Deliver Results
    • Increased Collaboration
    • Solve Problems
    • Engagement and Performance
    • Influence and Negotiation
    • Communicate Effectively

    Learn from Experts

    Meet Your Instructors

    Darren

    Darren

    With over 10 years of leading successful sales teams, Darren is a leadership specialist, leadership coach, mentor and facilitator. He is also the host of 'The Exceptional Sales Leader Podcast', a podcast dedicated to empowering leaders to drive their leadership to an exceptional level, driving sustainable and replicable results. Darren recognises the need to build diverse & inclusive teams in today’s business environments, and how this diversity and inclusion can become a clear market differentiator. In this program, Darren will challenge you to consider your existing team structure, and develop specific strategies to embrace diversity and inclusion, to separate you, and your team, from the competition.

    Caroline

    Caroline

    Darla

    Darla

    Timezone

    Wed 16 September

    03:00 am

    $450.00 USD

    Wed 02 December

    03:00 am

    $450.00 USD

    Wed 17 February

    03:00 am

    $450.00 USD

    Wed 28 April

    02:00 am

    $450.00 USD