Communicating to your Team
- •REACH Review – Communication Evolution Tool
- •Activity: Adjusting Your Style for a Better Approach
- •Activity: Communicating with My Team
Supervising Others Training
Build the confidence and skills to supervise teams effectively, improve productivity and strengthen teamwork. This practical course helps you delegate tasks, set clear expectations, manage priorities and provide constructive feedback. Learn how to resolve conflicts, address performance issues and support a motivated, accountable team.
Expert-Led Online Classes
About This Course
Become a more confident and effective supervisor who inspires team performance, strengthens accountability and gets the best from every employee. This practical, interactive course equips you to delegate with confidence, set clear expectations and make better decisions that keep your team focused and productive. Develop the communication and problem-solving skills to address challenges early, manage competing priorities and keep work on track. Learn how to deliver constructive feedback, motivate employees and create an environment where people take ownership of their responsibilities. Gain practical strategies to improve team engagement, reduce performance issues and achieve stronger, more consistent results.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Successful Delegation
- •10 Rules for Successful Delegation
- •Activity: Delegating to Profiles
- •Activity: Delegate to Whom?
- •Troubleshooting Delegation
The Art of Feedback
- •The Impact of Feedback
- •3 Stages to Receiving Feedback
- •Activity: Preparing Yourself to Provide Feedback
- •The Open-Faced Sandwich or Commend-Recommend-Commend
- •Activity: Try the Sandwich!
- •Difficult Feedback Using the SBI Model
- •Activity: SBI Feedback
Managing Conflict
- •Team Development Stages
- •Activity: Action Steps
- •Activity: Which Stage?
- •Conflict Resolution Process
- •Activity: Being Open
Learning Outcomes
- •Set clear expectations for team members
- •Master techniques to delegate effectively and confidently
- •Develop approaches for conducting formal feedback sessions
- •Provide informal, constructive feedback
- •Establish conflict resolution strategies
Learn from Experts
Meet Your Instructors
Amanda
Amanda is an International Coach, Facilitator and Trainer who is passionate about empowering others to be amazing supervisors, managers and leaders. She has spent that last 5 years working with groups and individuals to get the best out of their teams through leadership skills, delegation, decision making, problem solving and time management. She Masterminds regularly with a group of Disney Leaders, from VP’s to Disney Institute Facilitators and is a leader in her own right in the Popular Culture Space. She is also a Certified Reach Practitioner and is a graduate of Mastery University (Business & Life Mastery) through Success Resources Australia meaning she has the qualifications and experience to ensure participants get the best possible outcomes during their time together.
Jackie
In her first management position decades ago, Jackie was thrown into the deep end of the supervisory pool when she was placed over a team that had 15 or more years of experience than she had. Not only did she figure out the best way to swim by winning over others on her team, but she has since spent years showing other inexperienced supervisors how to do the same. Jackie is a John Maxwell Certified Leadership Trainer, a specialist in Communication Styles, and a master of helping managers learn to lead in times of change as a Change Cycle Certified trainer.
Darla
Darla is a dynamic and energetic Corporate Trainer with more than 25 years’ experience in training, leadership and professional development. Having trained thousands of business professionals, she specialises in building practical “Power Skills” including effective communication, emotional intelligence, leadership, presentation skills, collaboration and conflict management. With extensive experience designing and facilitating corporate training programs, Darla has worked across areas including leadership, sales strategy, effective communication, conflict resolution, personality styles, customer service and business writing. She has a particular talent for taking topics that can sometimes feel “dry” and turning them into engaging, interactive learning experiences that are relevant and easy to apply in the workplace. Darla holds a Master’s Degree in Adult Education from Boston University and is REACH certified. Her facilitation style combines energy, creativity and practical application, creating memorable learning experiences that encourage participants to build confidence, try new approaches and put their new skills into action.
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Timezone
Thu, 21 January 2027
03:00 am
$450.00 USD
Sat, 13 March 2027
03:00 am
$450.00 USD
Tue, 20 April 2027
02:00 am
$450.00 USD
Sat, 05 June 2027
02:00 am
$450.00 USD