Course Description
This three-hour, instructor-led Influence and Persuasion at Work Training Course develops practical and ethical techniques for gaining support, building agreement and communicating ideas convincingly. Participants will learn how to plan influential conversations, understand different audiences and use storytelling, mirroring, matching and persuasive language appropriately. The course applies influence and persuasion skills to workplace relationships, stakeholder discussions, leadership, customer interactions and collaborative decision-making. Delivered live online by an experienced trainer, it is suitable for professionals who need to gain commitment and achieve outcomes without relying solely on formal authority.
Course Summary
- 3-hour online instructor-led course
- Live Online interactive session with an internationally experienced Expert Trainer
- Small classes, average 5 people, max 20
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Globally recognized REACH profiling tool
$USD450.00 per person
Your Learning Outcomes
This short and comprehensive course is the fastest way to develop deep understanding and skills in influence and persuasion.
After completing this course, participants will have learned to:
- Make decisions about using persuasion versus manipulation
- Apply the concepts of pushing and pulling when influencing others
- Understand persuasion
- Prepare to persuade
- Describe different techniques for getting persuasive conversations and presentations underway
- Make a persuasive presentation by using the 5 S’s
- Apply storytelling techniques to extend influence
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion
- Get off on the right foot
- Use various presentation strategies
- Use neuro linguistic programming (NLP) techniques
Course Outline
1. Getting Started
- Workshop Objectives
- Action Plan
2. Understanding Persuasion
- How Persuasion Works
- Pre-Assignment Review
3. Preparing to Persuade
- Pushing and Pulling
- Communicating with Confidence
- Frame of Reference
4. Getting Off on the Right Foot
- Building Rapport
- Matching and Mirroring
- Pacing
- Leading
5. Presentation Strategies
- Five Points for Any Presentation
- Preparing with the Five S Pattern
6. Using Stories to Persuade
- The Importance of Story
- Storytelling Time
- Debrief
7. Using Neuro Linguistic Programming
- Defining Neuro Linguistic Programming
- A Brief History
- Understanding Common NLP Terms
- Embedding Positive or Negative Commands
- Influencing Outcomes
Reviews
"Easily one of the best training course I have undertaken. The facilitator, Charlene was outstanding, she had great knowledge of the subject matter, was enthusiastic and engaging and set a suitable pace for learning."
Department of Mines and Petroleum
"The most useful part of the course was the LDP and sharing that with my team. Siobhan was highly knowledgeable and her content was very interested and well delivered."
"I really enjoy the course! a long day but feel that what I've learned will be beneficial to my personal growth and my role here at Nous."
-Nous Group
"I found the essential tools covered in relation to the outcome of the training is very practical and helpful with my position."
-Arcare Pty Ltd
"Good and helped me a lot."
-Ames Australasia
"Josh is a great trainer, he is to the point, covers everything at a good pace whilst keeping the session interesting."
"Course was great, exceeded my expectations with it's practicality. Looking forward to trying out some techniques I learnt. I had lots of fun and learnt a lot."
Catch Group
