Course Description

Advanced Skills for Elite Personal Assistants and Executive Assistants

The PD Training Advanced Skills for Elite Personal and Executive Assistants training course teaches you how to develop the competencies for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.

After completing this course, you will have learned how to develop and enhance your social intelligence and flexibility to adapt to the manager’s working style, the capability to represent your manager if necessary, office and people management skills, meeting scheduling, effective screening of visitors, incoming calls and reports, the importance of confidentiality and much more.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.

These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Course Summary

  • 3-hour online instructor-led course
  • Live Online interactive session with an internationally experienced Expert Trainer
  • Small classes, average 5 people, max 20
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Globally recognized REACH profiling tool

$USD450.00 per person

Your Learning Outcomes

Course Outcomes graphic

After completing this course, participants will have learned to:

  • Adapt to the manager’s needs and style of working
  • Take initiative when needed
  • Develop basic business acumen
  • Listen actively
  • Represent your manager
  • Handle difficult people and situations

Course Outline

1. The Elite Executive Assistant/Personal Assistant
  • What is an Elite Executive/Personal Assistant?
2. Advanced Time Management and Prioritisation
  • Time Management Techniques
3. Relationship Management and Confidentiality
  • Building Rapport and Managing Relationships
  • Confidentiality
  • Requirements based on Classification Level
4. Project Management and Coordination
  • Key Principles of Project Management
  • Working with Multiple Business Functions
  • Tracking Decisions and Action Items
  • Internal Communication Tools
  • Cloud-based Collaboration Tools
  • Project Management Tools
5. Work-Life Balance and Well-Being
  • Your Well-Being
  • Setting Boundaries and Saying 'No'

Reviews

Expert Trainers

Caroline

Caroline

Audrey

Audrey

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