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Course Description

Assertiveness and Self Confidence Training

PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.

In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.

These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Course Summary

Course Outline (PDF)
  • 3-hour online instructor-led course
  • Live Online interactive session with an internationally experienced Expert Trainer
  • Small classes, average 5 people, max 20
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Globally recognized REACH profiling tool

$USD450.00 per person

Expert Trainers



James is an experienced professional. Since 2000 he has worked in the research sector, the Australian Public Service and the private sector (including Apple and various consulting/training firms): researching, collaborating, facilitating and training. He approaches his work with an enthusiasm and passion that positively influences colleagues and clients.

James now specialises in adult professional development. Having co-designed and implemented mentoring strategies in large organisations; James can bring a unique perspective to people developing their assertiveness and self confidence. Having also coached and mentored professionals since 2000, he is aware of the importance of helping people solve their own challenges with active listening and productive support.

He prides himself on facilitating diverse groups to achieve their goals by creating a safe environment for productive, authentic learning. He uses music, photography, games, and most importantly - his wide range of experience in virtual and face to face training rooms.



Sanet is an accredited Self-Esteem Practitioner with the International Council for Self-Esteem and is passionate about helping people become the best version of themselves. As a qualified life coach Sanet has the ability to assess situations and respond in a way that makes you think it through yourself, thereby building individual capacity, assertiveness and self-confidence.

Sanet facilitates easy and hard conversations with a focussed approach helping people overcome insecurities, develop self-confidence and build their personal brand.



Derrick wishes that he could use a magic wand to help you become more assertive, but alas he can’t. What he can do is help with recognising what you do well, apply positive self-talk, and share strategies to project self-confidence, empowering you to deal with negative or overbearing behaviour. For over 20 years Derrick has been delivering career advancement development and leadership training programs to clientele and has been an accredited REACH certified practitioner (originally Leading Dimensions Profiling (LDP)) for over 8 years. His qualifications and experience have come from practical real-world roles managing and leading teams and more recently helping young learners gain the confidence to pass their driving assessments.

Your Learning Outcomes

Course Outcomes graphic

In this course participants will learn to:

  • Know how to read aggressive, passive and passive/aggressive behaviour
  • Know how to project self-confidence
  • Know how to communicate with confidence and how to use your voice effectively
  • Know how to write assertively
  • Recognise your strengths and build on them
  • Deal with workplace challenges to your self-confidence

Course Outline

1. Communicating With Confidence
  • What You Say
  • How You Say It
  • Listening
  • Reflection
2. Self Confidence – Building It And Rebuilding It
  • Building on Your Strengths
  • Confidence Spoilers
  • Building Confidence – Four Areas of Focus
  • Workplace Challenges to Self Confidence
  • Reflection
3. Mastering Assertiveness – When And How To Use It
  • Your Rights
  • Getting Over Saying ‘No’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection