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Course Description

Business Writing Essentials for the Modern Workplace

­­­When creating written communications in the workplace, it is essential that the details of the communication be correct, while the basic layout of the document is appropriate, and the ideas or information is presented logically and effectively.

Business Writing Essentials for the Modern Workplace course teaches participants how to assure the effectiveness of any type of business writing, whether its reports, proposals and even emails, and ensures these documents are written using the correct sentence structure, grammar and formatting.

Participants will learn key business writing skills like planning the document content, writing for the reader, various conversational styles, the use or avoidance of industry jargon and multiple types of document styling.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.

These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Course Summary

Course Outline (PDF)
  • 3-hour online instructor-led course
  • Live Online interactive session with an internationally experienced Expert Trainer
  • Small classes, average 5 people, max 20
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Globally recognized REACH profiling tool

$USD450.00 per person

Expert Trainers



For over 7 years, Angela has worked with individuals to take their business writing to the next level. She has a passion for helping people enhance the way they communicate and believes that so much emphasis is put on our verbal communication in a world that relies heavily on the written word. With a background in Media Sales and a Bachelor Degree in Commerce, Angela has extensive real-life experience creating persuasive proposals and emails, clear and concise business memos and reports, and will provide practical tips to elevate your business writing.



James is a highly experienced corporate trainer specialising in leadership development and communication skills. His practical knowledge and insight were gained from 20 years in senior executive positions in sales, marketing, and business operations. These roles refined his skills in producing clear, concise and complete written communication—and exposed James to many different forms of business writing. His subject-matter expertise and engaging training style have delivered measurable results and appreciative acknowledgement from clients. James holds a bachelor’s degree in Social Studies and a Graduate Certificate in Leadership with Professional Practice credentials in Leading and Developing People, Communication, Teamwork, and Driving Strategic Results.

Your Learning Outcomes

Course Outcomes graphic

After completing this course participants will have learned:

  • Basic Principles of Writing
  • Types of Writing
  • Proper Use of Words
  • Email Etiquette
  • Create Attractive Letters and Proposals

Course Outline

1. Why, Who and What of Writing
  • Welcome
  • My Writing Landscape
  • Starting with ‘Why’
  • Moving to ‘Who’
  • Ending with ‘What’
  • Reflection
2. Two Bee or Not to Be – Grammar Has the Answer
  • Sentences
  • To Write or to be Written
  • Pronouns
  • Verbs
  • Reflection
3. Planning What You Write
  • The Seven Cs of Writing
  • Why Plan?
  • Making the Reader Care
  • Reflection
4. The First Draft
  • Conversational Style – Using Plain Language
  • About Tone
  • Word Choice
  • Reflection