Coaching and Mentoring Training

In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides options for continuous learning and develops staff to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - your people - for the long-term benefit of the organisation. About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year. Improved productivity occurs when managers develop strong relationships with their employees. Executive mentoring builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program taught in this course will help you turn performance management into a collaborative process that benefits everyone.

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Expert-Led Online Classes

About This Course

Coaching and Mentoring Training

The PD Training 3-Hour Coaching and Mentoring Training Course is delivered live, online and provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more. Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement. This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews. **Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Investment : $450.00 USD

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3 Hours

Live online learning with an expert instructor

Small Classes

Interactive sessions with 5 to 20 participants

Certificate

Earn a certificate of completion to showcase your achievement

REACH

Access the globally recognized REACH personality assessment

What You'll Learn

Course Modules

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What we Mean by Coaching and Mentoring

  • •Coaching vs Mentoring

Coaching and Mentoring Using REACH

  • •Understanding my Style

Structuring a Coaching Session

  • •Introducing the GROW Model
  • •Asking vs Telling
  • •Preparing for Coaching Conversations
  • •Setting Goals
  • •Reality - Bringing the Goal into Focus
  • •Options - What Options does the Coachee Have?
  • •Following up Coaching Conversations

Adjusting the GROW Model for Mentoring

  • •Benefits of Mentoring
  • •Using GROW for Mentoring

Overcoming Roadblocks

  • •Common Obstacles
  • •Re-Evaluating Goals
  • •Focusing on Progress

Learning Outcomes

  • •Understand the G.R.O.W. model and apply it
  • •Learn to set appropriate, effective goals using the S.M.A.R.T. technique
  • •Learn how to recognise the current state or reality of an employee's situation
  • •Understand the importance of building & fostering trust with employees
  • •Master the art of giving effective feedback while maintaining trust
  • •Recognise & overcome common obstacles that are holding employees back

Learn from Experts

Meet Your Instructors

Caroline

Caroline

Caroline is an experienced international Facilitator and ICF Certified Coach with more than 25 years’ experience across coaching, leadership development, business development and education. Bilingual in English and French, she has supported thousands of people across Europe and North America. Specialising in Emotional Intelligence, communication, leadership, public speaking and conflict resolution, Caroline brings an engaging and people-focused approach to her sessions. She holds a Master’s Degree in Business Management and certifications in Emotional Intelligence, Integral Coaching and Non-Violent Communication.

Audrey

Audrey

Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.

Todd

Todd

Todd is a dynamic Facilitator and Certified Professional Coach with more than 15 years’ experience helping people build stronger leadership, communication, and customer experience skills. Having worked with people at all career levels from emerging leaders through to senior executives, Todd brings a great mix of practical business experience, energy and a coach’s mindset to every session. A former Learning & Development leader at Deloitte and a licensed attorney, Todd has a unique ability to combine real-world corporate experience with engaging, practical learning. He is particularly passionate about emotional intelligence, resilience, coaching, presentation, and facilitation skills, and navigating difficult conversations. Todd has facilitated and coached across an impressive range of organisations and industries, including financial services, automotive, life sciences, hospitality and professional services, working with organisations such as BlackRock, JP Morgan Chase, Citi, BMW and Mercedes-Benz. He is also a Certified Professional Coach (IPEC) and experienced in tools and methodologies including Situational Leadership, SDI, REACH and Deloitte Business Chemistry.

Timezone

Tue, 20 October 2026

03:00 am

$450.00 USD

Fri, 11 December 2026

03:00 am

$450.00 USD

Sat, 13 March 2027

03:00 am

$450.00 USD

Sat, 22 May 2027

02:00 am

$450.00 USD