Course Description

Coaching and Mentoring Training

The PD Training 3-Hour Coaching and Mentoring Training Course is delivered live, online and provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.

Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.

These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Course Summary

  • 3-hour online instructor-led course
  • Live Online interactive session with an internationally experienced Expert Trainer
  • Small classes, average 5 people, max 20
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Globally recognized REACH profiling tool

$USD450.00 per person

Your Learning Outcomes

Course Outcomes graphic

In this course participants will:


  • Understand the G.R.O.W. model and apply it
  • Learn to set appropriate, effective goals using the S.M.A.R.T. technique
  • Learn how to recognise the current state or reality of an employee's situation
  • Understand the importance of building & fostering trust with employees
  • Master the art of giving effective feedback while maintaining trust
  • Recognise & overcome common obstacles that are holding employees back
 

Course Outline

1. What we Mean by Coaching and Mentoring
  • Coaching vs Mentoring
2. Coaching and Mentoring Using REACH
  • Understanding my Style
3. Structuring a Coaching Session
  • Introducing the GROW Model
  • Asking vs Telling
  • Preparing for Coaching Conversations
  • Setting Goals
  • Reality - Bringing the Goal into Focus
  • Options - What Options does the Coachee Have?
  • Following up Coaching Conversations
4. Adjusting the GROW Model for Mentoring
  • Benefits of Mentoring
  • Using GROW for Mentoring

Reviews

Expert Trainers

Darren

Darren

With over 10 years of leading successful sales teams, Darren is a leadership specialist, leadership coach, mentor and facilitator. He is also the host of ‘The Exceptional Sales Leader Podcast’, a podcast dedicated to empowering leaders to drive their leadership to an exceptional level, driving sustainable and replicable results. In this program, Darren will challenge and empower you to create a coaching & mentoring culture to drive exceptional performance, as well as utilising the power of feedback to unleash the full potential of the team. Highly successful teams are inspired by leaders who prioritise coaching & mentoring, and Darren will show you how to do that effectively.

Caroline

Caroline

Audrey

Audrey