Course Description
This three-hour, instructor-led Leadership Development Training – Managing Your Team Course develops the practical skills required to lead employees and improve team performance. Participants will learn how to encourage teamwork, coach and mentor employees, and provide feedback that creates engagement and commitment. The course also introduces strategies for setting expectations, addressing underperformance and supporting individuals with different needs and working styles. Delivered live online by an experienced leadership trainer, it is suitable for supervisors, team leaders and managers responsible for developing and managing people.
Course Summary
- 3-hour online instructor-led course
- Live Online interactive session with an internationally experienced Expert Trainer
- Small classes, average 5 people, max 20
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Globally recognized REACH profiling tool
$USD450.00 per person
Your Learning Outcomes
In this course participants will learn how to:
- Encourage Teamwork and boost performance
- Coach and Mentor your team to greatness
- Provide effective Feedback to inspire greater performance with engagement and buy-in
- Identify and apply strategies to manage underperforming members of the team
Course Outline
1. Encouraging Teamwork
- Lessons from Geese
- What the Leader Can Do
- Reflection
2. Coaching and Mentoring
- Coaching
- Mentoring
- Introducing the G.R.O.W. Model
- Benefits of Setting Goals
- Setting SMART Goals
- Reflection
3. Feedback
- Four Key Areas
- Types of Feedback
- Feedback Delivery Tools
- Feedback Using the SBI model
- Seeking Feedback
- Reflection
4. Managing Performance
- Common Performance Issues
- How to Manage Underperformance
- Taking Initial Action
- Taking Formal Action
- Underperformance Meeting Plan
- Reflection
Reviews
The trainer was very engaging and made everyone feel comfortable.Although the course was out of my comfort level at times,I found it very interesting and learned a lot about myself and others.Overall,a very valuable experience for me.
Anne was an excellent trainer. She asked the right questions to provoke relevant discussion. She put me at ease and explained content very well.
- MidCoast Water
I was very amazed by what the course brought out to what I never thought of, I have learned so much from it, I know I am able to do and lead in a way that I never thought off, thank you for making me understand the meaning of being a good leader and a role model to my team and my peers.
Anne made the day fun,informative and exciting. Learnt a lot and can't wait to put it all in action.
- Novotel Rockford Darling Harbour
Eric was a awesome Trainer, he was such an inspirational person, the real leadership experiences he shared really helped me stay focused. I found this course to be a great refresher and I will be able to use the tools provided throughout the two days. Thanks!
Eric was fantastic, his ability to give detailed,specific examples invaluable. He has so much ex perience and knowledge to share, he is so inspirational to listen too.
Eric did a fantastic job teaching this session. He knew the subject well and taught with a lot of enthusiasm. I especially enjoyed hearing about his experiences in in the military. He would bring it back and tie it into the lessons and make them applicable to the course. I will be recommending him to everyone I know how may be in need of a facilitator for Leadership Development Training.
- ACIAR
Anne was a quality trainer who showed great enthusiasm and knowledge in the course content. She showed great engagement and technique which ensured participation from all attendees. In would highly recommend Anne to fellow colleagues or people in my field/business.
- Young Guns
The trainer is very knowledgeable and experienced. She always make suggestion or refer to possible scenario and real life example to better understand the theories that had been presented. She encourage and help students to develop confidence and reinforce the skill set that just learned with activities. It was a excellent environment with the group participating and sharing their experience. Student manual content is simple and easy to understand. Some colour content and graphical presentation may improve reading interest. Great job and keep up the work.
- Lycos
Really good course - great location, Karen was a fantastic trainer. It's a lot of content in two days to take in. Maybe, a few more case studies could be incorporated. but really impressive course overall.
