Upcoming Classes

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Course Description

Managing Virtual Teams Training

Managing a virtual team is different from managing a team that is physically present, and requires a different set of skills for success.

Virtual team management often requires you to deal with cultural differences, time differences, remoteness and technological barriers. This training includes setting up a virtual team, conducting meetings, overcoming special challenges, using appropriate communication tools and dealing with inefficiency. These skills help you to establish and manage a virtual team successfully.

The PD Training Virtual Team Management Training Course provides skills and understanding in handling effective meetings and group sessions, handle poor performing employees and how to use tools to build trust and confidence among employees.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request. 

These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Papua New Guinea - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

This intensive, live online training course is now available in Australia, New Zealand, Singapore, Hong Kong and Malaysia.

Course Summary

Course Outline (PDF)
  • 3-hour online instructor-led course
  • Live Online interactive session with an internationally experienced Expert Trainer
  • Small classes, average 5 people, max 20
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Globally recognized REACH profiling tool

$USD350.00 per person

Expert Trainers

Darren

Darren

With over 10 years of leading successful sales teams, Darren is a leadership specialist, leadership coach, mentor and facilitator. He is also the host of 'The Exceptional Sales Leader Podcast', a podcast dedicated to empowering leaders to drive their leadership to an exceptional level, driving sustainable and replicable results. Business environments today requires leaders to be able to inspire and manage remote teams to drive sustainable results. In this program, Darren will challenge and empower you to create specific communication strategies to effectively manage your remote team, so that you create an inclusive and engaged team culture.

Your Learning Outcomes

Course Outcomes graphic

After completing this course, participants will have learned to:

  • Establish an excellent virtual team
  • Hold effective meetings and group sessions
  • Discover effective ways to communicate with team members
  • Understand, respect and embrace different cultures
  • Set clear and precise goals
  • Provide timely feedback
  • Be proactive
  • Communicate easily and effectively
  • Stay in contact
  • Avoid making assumptions
  • Build trust and confidence among employees
  • Use software to manage better
  • Handle poor performing employees
  • Manage a virtual team during any project

Course Outline

1. Communication (I)
  • Early and Often
  • Rules of Responsiveness
  • Face to Face When Possible
  • Choose the Best Tool
  • Case Study
2. Communication (II)
  • Be Honest and Clear
  • Stay in Constant Contact
  • Don't Make Assumptions
  • Set Up Email Protocols
  • Case Study
3. Building Trust
  • Trust Your Team and They Will Trust You
  • Beware of "Us vs Them" Territorial Issues
  • Share Best Practices
  • Create a Sense of Ownership
  • Case Study
4. To Succeed With a Virtual Team
  • Set Clear Goals
  • Create Standard Operating Procedures (SOPs)
  • Build a Team Culture
  • Provide Timely Feedback
  • Case Study
5. Dealing With Poor Team Players
  • Manage Their Results, Not Their Activities
  • Be Proactive, Not Reactive
  • Check In Often
  • Remove Them
  • Case Study

Reviews

"The most useful part of the course was the websites that were given to us with an explanation of them to help us get our bearings."

Student Transition And Leadership Team

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