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Course Description

Negotiation Training

The PD Training, 3-Hour Live Online Negotiation Skills Training Course, provides you with practical negotiation techniques that you can use in many contexts and situations. Our negotiation training course is run more like a workshop where you are taught the theory, then break out and work in pairs or small teams to practice the negotiation skills that are relevant to your needs.

In this Negotiation Skills Training course you will learn the theory and get the opportunity to apply it to scenarios that suit your specific needs.  Learn key skills like how to lay the groundwork for a successful negotiation outcome, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.

These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Course Summary

Course Outline (PDF)
  • 3-hour online instructor-led course
  • Live Online interactive session with an internationally experienced Expert Trainer
  • Small classes, average 5 people, max 20
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Globally recognized REACH profiling tool

$USD450.00 per person

Expert Trainers



With over 10 years of leading successful sales teams, Darren is a leadership specialist, leadership coach, mentor and facilitator. He is also the host of 'The Exceptional Sales Leader Podcast', a podcast dedicated to empowering leaders to drive their leadership to an exceptional level, driving sustainable and replicable results. Darren recognises that a cornerstone of business success is the ability to effectively negotiate and has a significant track record of negotiation success in complex business environments. In this program, Darren will challenge and empower you to become a principled negotiator and develop strategies that will encourage mutually beneficial outcomes for all parties.



As a Negotiation Trainer, Daniele has experience working with mid-senior management of globally recognised organisations across different industries and, speaking three languages, he has so far worked in 4 continents and 10 different countries over the last 10 years.

Daniele has closely worked with organisations such as DS Smith, designing and delivering interactive workshops to develop the essential skills for effective negotiation, that inspire, engage, and get results.

Daniele knows that leaders and managers often think that negotiation skills training is only important for sales teams and power negotiators in the organisation. The reality is that no matter where in the organisation you are, you are negotiating on a daily basis in order to complete your work. Many managers fail to consider that negotiation situations include internal negotiations as well as external ones.

His exceptional expertise in Neuro-Linguistic Programming (Daniele is also a Licensed NLP Trainer) and psychometric tools for the corporate environment (Daniele is a REACH, Hogan Assessment, DiSC and MBTI certified practitioner amongst others) add extra value to his Negotiation workshops.

His life motto has always been "Working with people, for people".

Your Learning Outcomes

Course Outcomes graphic
By the end of this training session, participants will be able to:
  • Understand different negotiation styles and when to apply them
  • Understand the dominant negotiation strategies of competition and collaboration
  • Apply the principles of BATNA and ZOPA when preparing to negotiate
  • Apply the negotiation process and understand the basis of ‘principled’ negotiation
  • Discover the difference between interests and positions
  • Explore the concept of mutual gain
  • Know how to bargain and close a negotiation

Course Outline

1. The Who, When And How Of Negotiation
  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection
2. Preparing To Negotiate
  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection
3. Becoming A Principled Negotiator
  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection
4. Bargaining and Closing
  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection