Course Description
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the key skills to find and close sales opportunities, no matter what industry you're in.
The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism and enthusiasm and more.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.
These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
Course Summary
Course Outline (PDF)- 3-hour online instructor-led course
- Live Online interactive session with an internationally experienced Expert Trainer
- Small classes, average 5 people, max 20
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Globally recognized REACH profiling tool
$USD450.00 per person
Expert Trainers
Darren
With over 10 years of leading successful sales teams, Darren is a leadership specialist, leadership coach, mentor and facilitator. He is also the host of 'The Exceptional Sales Leader Podcast', a podcast dedicated to empowering leaders to drive their leadership to an exceptional level, driving sustainable and replicable sales results. Darren firmly believes that sales is the ultimate form of service, and in this program, will demystify some common misconceptions about sales, as well as provide practical and effective frameworks to improve your sales competencies and those of your team.
Your Learning Outcomes
After completing this course participants will have learned to:
- Know how to generate leads, qualify them and convert them into sales
- Know how to build rapport and transition out of it
- Use the right questions to discover needs
- Know how to earn trust through listening
- Know how to respond to and overcome objections
Course Outline
1. Prospecting
- Turning Leads into Sales
- BANT - Qualifying Leads
- Keys to Successful Prospecting
- Your Prospecting Success
- Reflection
2. Building Rapport
- The Rapport Transition
- Establishing Personal Rapport
- Your Ability to Build Rapport
- Reflection
3. Discovering Needs
- Asking the Right Questions
- Earning Trust Through Listening
- Your Ability to Discover Needs
- Reflection
4. Overcoming Objections
- Does Objection = Rejection?
- Types of Objections
- 4 Steps to Responding to Objections
- Your Ability to Handle Objections
- Reflection
Reviews
It was great that it was tailored to our business specific learning requirements.
Judith did a wonderful job of tailoring the material and the groups requirements. She gauged the audiences very well and kept the program moving without leaving people behind. Brilliant example of meeting customers requirements and exceeding expectations on her approach.
- MedHealth Group
Anne was a great trainer and very knowledgeable! I loved the examples and stories Anne used to illustrate her points. Constant repetition and hands-on practice of questioning helped drill the method into me. Now I just need to continue to practice what I've learned and put into action. I work in Human Resources and wanted to learn the skills of a Sales Professional to help me be more effective in my role as an internal consultant and influencer.
- Berkley Insurance Company
Anne as a fantastic trainer and really made the manual content enjoyable and interesting. She tailored the content to our individual needs and the day went much too fast. On a side note: Catering was 10/10 also!
- Westpac
The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer.
We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer.
Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer.
- Visy Automation
Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations.
- Miroma International Pty Ltd
Gina was a great trainer and used lots of relevant examples to demonstrate how to carry out the techniques. I feel that I have a lot of useful information and strategies to put into practice. Overall, great course!