Course Description
While many people find it difficult to deal with change in the workplace, the concept of continuous improvement should be embraced and used for the growth of any organisation. And continuous improvement almost always requires some form of change to internal systems and processes that people have become comfortable with. An organisation that plans and prepares for change is better able to overcome these challenges and implement improvements as required.
Internal changes should be implemented after the creation of the new strategy or system, however most organisations and/or employees are not prepared for internal changes to policies or external strategies. Hence the requirement for change management training is commonplace in most industries.
The PD Training Change Management Training Course provides participants with training and development in each step of the change process including the planning and preparation stages and the communication and implementation stages. Being prepared for the changes allows your organisation to grow steadily in spite of the potential pushback by staff. If everyone is included in the change process, the staff will experience much less frustration, stress, attrition, etc.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.
These courses are facilitated in English, and are open to people from different industries in all countries especially across The United States, Singapore, Malaysia, and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
Course Summary
Course Outline (PDF)- 1-hour online instructor-led course
- Live Online interactive session with an internationally experienced Expert Trainer
- Small classes, average 5 people, max 20
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Globally recognized REACH profiling tool
$USD450.00 per person
Your Learning Outcomes
In this course participants will:
- Learn about effective change management strategies
- Understand and recognise individual motivators for change and how to use them
- Recognise that everybody's personal change journey will be different
- Develop a change management and communications plan
- Gain skills required to lead a change project, celebrating a successful change and sharing the benefits and results with all staff
- Master strategies to align people with change, appealing to emotions and fact
- Understand the importance of resiliency in the context of change
- Learn to foster resiliency throughout a change project
- Understand the importance of flexibility and how to foster this strategy throughout a change project
Course Outline
1. Getting Started
- Workshop Objectives
2. Preparing for Change
- Causes of Organisational Change
- Why Do We Need Change?
- Reflection
3. Understanding Change
- The Change Curve
- Stage 1 Status Quo
- Stage 2 Disruption
- Stage 3 Exploration
- Stage 4 Rebuilding
- Review Questions
- Understand Yourself - REACH Profile Review
- Understand Yourself and Your Team - Personal Style Markers
4. Building Resilience
- What is Resilience?
- Why is it Important?
- Five Easy Steps to Building Resilience
- Reflection
5. Building Flexibility
- What is Flexibility?
- Five Easy Steps for Building Flexibility
- Reflection
6. Wrapping Up
- Words from the WiseData
Reviews
" I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work."
"This is the first course I have attended that has held my attention for the whole time and I was not watching the clock. it was relevant, related to problem solving issues with in the project and a great way to learn concepts as well as demonstrate examples. Our trainer (Karen) was fantastic. really bought the group together and could link her experiences with us. Fantastic. Thank you Karen."
-Catholic Homes
"He was very good in the way he delivered his message and had excellent communications skills The interactive approach and refreshingly limited amount of PowerPoint slides made for a very enjoyable and knowledge filled day. At no point during the session did I feel bored I wonder what else I could/should be doing. Thank you, there should be more facilitators like Chris."
-Club Assist
"A really well run course, very interesting and enjoyable. I learnt a lot. Thank you for a great day. I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work. I look forward to reading through the information we learnt and putting it into practice."
-Goulburn Valley Medicare Local
"Paul and the team and the content was very well presented and accommodated our needs- the information will be well used."
-Arrow Energy
"Derrek encouraged discussion and learning reference around our experience and exposure to change. thank you for the relaxed learning environment. i look forward to more training with your org."
-Public Safety Business Agency
"I thought the trainer was very good as she kept the course flowing and not get side tracked. I day course just enough. She kept making sure that changes were related to our changes which I thought was great."
"The amount of people participating in this course was good, participants from across the company was great. Good forum for open discussion. Everyone was positive which made it easy for the trainer to delivery."
-Qantas Credit Union
"I enjoyed the course very much. I found that the Trainer, Ben, was very knowledgeable, engaging and easy to listen to."
-Individual Course Participant
"Trainer was great. I discussed my situation, and had useful feedback/tips for moving forward."
-Individual Course Participant
"Having a very small class made it easy and also supported to make discussions and case scenarios that were pertinent to the individuals."
-City of Cockburn
"Overall, a very good training to make yourself familiar with a structured approach to manage Organisational Change."
-Gaurav Verma
"I found the activity around the Personal Style Profile the most useful and will be of value in helping me to understand different styles which will enhance my ability to communicate and work with others more effectively."
-University of Southern Queensland
"Noel was great - very engaging, positive and knowledgeable. The venue room was the perfect size and layout, and meant for easy communication and discussion."
-Lake Maintenance
"Troy is a terrific presenter... quite obviously he has a relevant background that allowed him to relate various scenarios of change management. He was practiced enough to not have to read straight from the course book and pitched with terrific use of humour, stepping into character to make a serious point while keeping the topics fun and practical."
-Relationships Australia QLD
"The trainer, Michaela was open, approachable and I felt comfortable asking any question of her."
-Merri Health
"Charlene is a fantastic facilitator - her demeanour is warm and caring and she quickly made us feel comfortable in the learning environment. Her knowledge of the course content and ability to relate this to her own experiences/our current organisation's ongoings was extremely helpful and a credit to her. The content was relevant to what we currently need within out organisation, and while some of the manual wasn't covered - the critical components which will assist us to make immediate improvements to our change management processes were. The remaining components of the manual are helpful and I've enjoyed reading the content - which is presented well and is easy to relate to."
-Pathwest Laboratory Medicine WA
"Karen was terrific - engaging, humorous and able to apply course to our specific needs."
-Pathwest Laboratory Medicine WA
"Useful was tailoring the content to our desired outcomes. The small group (3) helped to achieve this.
Brisbane Youth Service
"The trainer did a fantastic job with improvising how this content was delivered to help mitigate this.
"The trainer, Leigh, was fantastic tailored the training to our situation. Leigh built up a positive and up beat vibe to the day. The structure of the course was good.
"The course content was fantastic and Leigh did a great job tailoring the delivery of the content to our groups needs.
Origin Energy
"Jack was not only an amazing facilitator, but was also a genuinely great person to talk to. Jack made the content incredibly relatable to our roles within our separate organisations through the examples that we gave. His knowledge of the different intricacies of Change Management was very deep, and I have already recommended this course to the rest of my team. The support staff were very polite and helpful and made the whole day a great experience. Thank you for the chance to train with your organisation, it was a great day.
UnitingCare Queensland
"Joseph is an experienced & motivated instructor, his examples are relevant & easy to follow. Joe, despite being unwell kept the class engaged with full interaction during the day.
Ingenico
-Qantas Credit Union
-Qantas Credit Union
-Catholic Homes
-Club Assist
-Goulburn Valley Medicare Local
-Arrow Energy
-Public Safety Business Agency
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